All Episodes
Displaying 1 - 9 of 9 in total
Why your CX might be failing (and what punk rock has to do with it)
SummaryIn this conversation, Dr. Chris L. Brown speaks with Adrian Swinscoe about the evolving landscape of customer experience (CX) and the challenges organizations f...
Cultivating Fearless Creativity: Inside the Mind of an Advertising Executive Jerker Fagerström | Relentless Customer Leader
SummaryJerker Fagerström shares his leadership journey, starting with his early role models in ice hockey and his military service in Sweden. He discusses the importan...
David Kenney | Why the best salespeople actually don't sell.
SummaryDavid Kenny shares his early experiences in business, starting with selling orange juice door-to-door as a child. He then transitioned into accounting, but foun...
An Introduction to The Customer Culture Imperative with AI
Welcome to something a little different on today's episode! As many of you know, I've been fascinated by the possibilities of AI in content creation, and we decided to...
Co-founder & CEO of Nurture Genomics Former CIO of Perkin Elmer & Beaumont Health Hans Keil | Relentless Customer Leader Podcast
SummaryHans Keil shares his leadership journey, starting from growing up on a farm and joining the Coast Guard to his career in various industries and his current role...
FROM RECEPTIONIST TO MULTI-TIME CEO, Nicole Noye | Relentless Customer Leader
SummaryNicole Noye is a seasoned executive with over 25 years of experience across diverse sectors, including retail, hospitality, leisure, entertainment, fitness, car...
Former Managing Director, Konica Minolta Dr. David Cooke | Relentless Customer Leader
SummaryDr. David Cooke shares his experiences growing up and entering the business world. He discusses how he stumbled upon Transcendental Meditation and became a teac...
Ken Wilcox Former CEO of Silicon Valley Bank and Dr Chris L. Brown discussing Leadership and Culture | Relentless Customer Leader Podcast
SummaryKen Wilcox, former CEO of Silicon Valley Bank, shares his journey and leadership philosophy. He emphasizes the importance of self-actualization and creating a p...
The Relentless Customer Leader Podcast with Dr Chris L Brown, Podcast Introduction
Get ready to unlock the secrets of building an unshakable customer-centric empire. Welcome to the relentless Customer Leader podcast, how customer-obsessed leaders win...
