Brace yourself for a journey filled with great insights, inspirational stories and contagious energy that will reignite your commitment to putting customers at the epicentre of everything you do.
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Latest Episodes
Why your CX might be failing (and what punk rock has to do with it)
SummaryIn this conversation, Dr. Chris L. Brown speaks with Adrian Swinscoe about the evolving landscape of customer experience (CX) and the challenges organizations f...
Cultivating Fearless Creativity: Inside the Mind of an Advertising Executive Jerker Fagerström | Relentless Customer Leader
SummaryJerker Fagerström shares his leadership journey, starting with his early role models in ice hockey and his military service in Sweden. He discusses the importan...
David Kenney | Why the best salespeople actually don't sell.
SummaryDavid Kenny shares his early experiences in business, starting with selling orange juice door-to-door as a child. He then transitioned into accounting, but foun...
An Introduction to The Customer Culture Imperative with AI
Welcome to something a little different on today's episode! As many of you know, I've been fascinated by the possibilities of AI in content creation, and we decided to...
Co-founder & CEO of Nurture Genomics Former CIO of Perkin Elmer & Beaumont Health Hans Keil | Relentless Customer Leader Podcast
SummaryHans Keil shares his leadership journey, starting from growing up on a farm and joining the Coast Guard to his career in various industries and his current role...
